Summer 2024 Brightspace Training for Faculty

ITS and CET are partnering to support USC faculty through the transition from Blackboard to the Brightspace Learning Management System (LMS). We encourage you to review all of the Summer 2024 training options listed below, and register now if you are interested in facilitated training.

Training Modalities

Your 2020 feedback helped us identify 3 preferences for faculty training modalities: facilitated training, individual support, and do-it-yourself options. 

We have created and leveraged resources to provide you with multiple options for a smoother transition to Brightspace using your own preferred training modality. Each training option provides the same training information, it is simply presented in different contexts to suit the preferences and schedules of our faculty. Please choose the training options that work best for you.

A quick overview of Summer 2024 Brightspace faculty training options is provided in the graphic below, followed by logistical information on training. Please click on the links that follow “Training Logistics” for detailed descriptions of each training option, as well as session dates and registration links. 

Training Logistics

The migration of courses from Blackboard to Brightspace and the course uplift* process will still be underway when training begins. You may not have access to your fall courses yet, but we have arranged to have a blank course “sandbox” provided in your Brightspace account.

In the USC Brightspace Institute, you will receive step-by-step training on Brightspace in your sandbox, and we will show you how to transfer any course preparation work you do in the sandbox to your Fall 2024 courses, once they are ready. This option allows you to train and prepare course content as early as possible, rather than waiting for the uplifted version of your migrated courses to become available later in the semester.

*Uplift:  Addressing formatting issues that can occur when a course is moved from one LMS to another.

Training and Support Options

Click on the accordion below to view details for each training option, and dates and registrations links for institutes, webinars, and consultations.

Facilitated Training

USC Brightspace Faculty Institutes

Institute sessions will provide 1) the pedagogical purpose of Brightspace tools, 2) a demonstration of how to access and use them, and 3) time to practice in break-out rooms with tech support. Sessions will be recorded to allow flexibility in attendance and review of the sessions. All faculty will have access to the session recordings regardless of whether they are registered in the institute.

The Foundation Institute includes 7 90-minute sessions and 1 asynchronous introduction module on basic Brightspace tools, including creating modules, assignments, quizzes, surveys, communication tools, discussions, groups, and setting up the grade book.

The Advanced Institute includes 6 90-minute sessions. Topics will include Creator+ elements, class progress analytics, intelligent agents, and release conditions.

Register for the institute section that best meets your teaching and scheduling needs below.

Foundations, May 13-June 24 (Mondays, 1-2:30 pm Pacific in Zoom)

  • Monday, May 13, 1:00-2:30 pm–Module 1
  • Monday, May 20, 1:00-2:30 pm–Module 2
  • Tuesday, May 28, 1:00-2:30 pm–Module 3
  • Monday, June 3, 1:00-2:30 pm–Module 4
  • Monday, June 10, 1:00-2:30 pm–Module 5
  • Monday, June 17, 1:00-2:30 pm–Module 6
  • Monday, June 24, 1:00-2:30 pm–Module 7
  • Registration link

Advanced, May 16-June 20 (Thursdays, 10-11:30 am Pacific in Zoom)

  • Thursday, May 16, 10:00-11:30 am-Module 1
  • Thursday, May 23, 10:00-11:30 am–Module 2
  • Thursday, May 30, 10:00-11:30 am–Module 3
  • Thursday, June 6, 10:00-11:30 am–Module 4
  • Thursday, June 13, 10:00-11:30 am–Module 5
  • Thursday, June 20, 10:00-11:30 am–Module 6
  • Registration link

Foundations, July 2-August 13 (Tuesday, 10-11:30 am Pacific in Zoom)

  • Tuesday, July 2, 10:00-11:30 am–Module 1
  • Tuesday, July 9, 10:00-11:30 am–Module 2
  • Tuesday, July 16, 10:00-11:30 am–Module 3
  • Tuesday, July 23, 10:00-11:30 am–Module 4
  • Tuesday, July 30, 10:00-11:30 am–Module 5
  • Tuesday, August 6, 10:00-11:30 am–Module 6
  • Tuesday, August 13, 10:00-11:30 am–Module 7
  • Registration link

Advanced, July 12-August 16 (Fridays, 10-11:30 am Pacific in Zoom)

  • Friday, July 12, 10:00-11:30 am–Module 1
  • Friday, July 19, 10:00-11:30 am–Module 2
  • Friday, July 26, 10:00-11:30 am–Module 3
  • Friday, August 2, 10:00-11:30 am–Module 4
  • Friday, August 9, 10:00-11:30 am–Module 5
  • Friday, August 16, 10:00-11:30 am–Module 6
  • Registration link

Workshops and Webinars

USC Brightspace Workshops

Workshops will be held on topics on which institute participants would like additional support. Because of the frequency of workshops provided, we won’t be announcing them on the “all faculty” listserv.  Workshop topics, dates, and links will be emailed to faculty registered for the institutes, webinars, and through CET’s Newsletter subscriber list. If you won’t be participating in these training options, but want to be informed of the workshops, please subscribe to CET’s newsletter to be added to our mailing list. You can unsubscribe at any time.

D2L Webinar on Instructor Essentials

Individual Support

Technical Support

ITS LMS 1:1 Consultations

Schedule your one-on-one consultation with the USC Brightspace Team for personalized technical support on how to navigate and use Brightspace tools.

ITS Help Desk

Phone support 24/7: (213) 740-5555


Pedagogical Support

CET Consultations

Schedule your CET consultation for pedagogical support on designing your course using Brightspace tools.

Do-It-Yourself Guides

Brightspace Guided Training

An asynchronous Brightspace training course, with written and video guides, that ITS has customized for the USC community. BGT will also contain recordings of the USC Brightspace Faculty Institute sessions. Please inform your TAs that they can access BGT in their Brightspace account as soon as they are designated in the system as a TA. The course is located on the landing page, once you log in to your Brightspace account. Look for the Moose.

Screen shot of USC Brightspace landing page with the Brightspace Guided Training widget highlighted.

Brightspace 24/7 Virtual Assistant

An AI-based support tool that can list helpful “how-to” documents, and connect users to 24/7 chat and phone support. Once users are logged in to Brightspace, the Virtual Assistant is accessed by clicking the blue speech bubble in the lower right corner of any Brightspace page in your account.

Icon of the Brightspace virtual assistant of two blue speech bubbles.

USC Brightspace Help Website

A USC ITS supported website with resources that show where tools are and what they look like within USC’s configuration of Brightspace. The site includes FAQs, step-by-step instructions, and a search function. The support tab includes information on how to contact USC Brightspace and sign up for individual consultations.

Brightspace Community Website

A website that provides “how-to” articles, and a platform for Brightspace users to answer questions and share ideas with other users.

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