Emotional Intelligence: What Is It?
The roots of Emotional Intelligence (EI) can be traced to Robert Thorndike who wrote about “Social Intelligence” in the thirties  and David Wechsler who stated that non-cognitive aspects of intelligence were important for adaptation. Howard Gardner, in 1983, used the term “multiple intelligence” and highlighted the importance of “intrapersonal” and “interpersonal” intelligences.
Peter Salovey and John Meyer created the term “Emotional Intelligence” in the 1990s. They described emotional intelligence as "a set of four inter-related abilities, that involves the ability to perceive, use, understand, and manage emotions". But it was Daniel Goleman, who popularized this term with his book, Emotional Intelligence (New York: Bantam, 1995). He stated, "When it comes to the question of whether a person will become a star performer, IQ may be a less powerful predictor than EI".
There is a considerable body of research suggesting that a person’s ability to identify, understand, use, and manage emotion provides the basis for the kinds of social and emotional competencies that are important for success in almost any job. It is said that the more complex the job, the more EI matters.
Emotional Intelligence - A panel discussion, featuring Win May (Associate Professor and Director of the Standardized Patient Program in the Division of Medical Education in the Keck School of Medicine); J. Lawford Anderson (Professor of Earth Sciences, USC College, and Director of the Center for Excellence in Teaching); and Frank Manis, Professor of Psychology, USC College)
Objectives of the Session:
- To define emotional intelligence
- To be aware of the different models of emotional intelligence.
- To describe the relationship between EI and job performance
- To use emotions to achieve your objectives.
May, Win. Emotional Intelligence: What Is It? - A Short Bibliography (January 2009) (PDF).
Event Last Offered:
September 25, 2009, 12pm - 1pm, DML 233
- 2008 Higher Education Symposium on Emotional Intelligence.
Georgetown University Oct 2-3, 2008. (Detailing the place of Emotional Intelligence in Colleges and Universities.)
- Bellizzi, Frank. “Teaching Emotional Intelligence In The Business School Curriculum,” American Journal of Business Education 1(1):37-39, 2008.
Teaching Emotional Intelligence In The Business School Curriculum (PDF)
- Chang, Kelly B. T. . “Effective Strategies For Teaching Emotional Intelligence In Higher Education,” Proceedings of the 2007 ABR [Applied Business Research] & TLC [College Teaching & Learning] Conference, Honolulu, Hawaii, 2007.
Effective Strategies For Teaching Emotional Intelligence In Higher Education (PDF)
- Consortium for Research on Emotional Intelligence in Organizations.
- Elder, Linda. “Cognition and Affect: Critical Thinking and Emotional Intelligence,” Inquiry: Critical Thinking Across the Disciplines Vol. 16, No. 2, Winter 1996.
“Is there such a thing as ‘emotional intelligence’? And if so how does it relate to critical thinking?”
- Emotional Intelligence Information (2008)
“A Site Dedicated to Communicating Scientific Information about Emotional Intelligence, Including Relevant Aspects of Emotions, Cognition, and Personality.”
- Garrigan, Kristin and Jonathan Plucker. “New and Emerging Theories of Intelligence”
Indiana University. Originally prepared: Fall 2001; Last Modified: 25 July 2007
- O’Neil, John. “Creating a Climate for Learning - On Emotional Intelligence: A Conversation with Daniel Goleman,” Educational Leadership 54(1): 6-11, September 1996.
- Perry, C. and Ball, I. . “Emotional intelligence and teaching: Further validation evidence,” Issues In Educational Research 15(2), 175-192, 2005.
- The Latest in Emotional Intelligence (2005)
- What is Emotional Intelligence? (2009)
A relatively new area of psychological research and therefore definitions are either too broadly defined or constantly changing.