Dealing with Problems/Difficult Situations
Have you encountered one or several of the following scenarios in your classes: Angry, aggressive, challenging students; attention-seekers and students who dominate discussions; inattentive students, unprepared students; discouraged, ready-to-give up students; students who are struggling; students with excuses; students who want the "truth" and students who believe that everything is relative; students with emotional reactions to sensitive topics? Interpersonal problems involve at least two people, and in many cases the difficulties are not one-sided. We will discuss some of the common problems that occur in and out of the classroom and we will suggest some strategies to resolve them.
- Disruptive and Threatening Student Behavior - Guidelines for Faculty and Staff (pdf)
- Allaying Students' Anxieties about Tests
- Tough Problems: Difficult Students